Privacy Policy

Who we are

PISCINES FONTAINE INC. (trading as Maplecrest Pools) is the operator of this website and the data controller for information collected through it. Registered address: 1231, rue Gay-Lussac, BOUCHERVILLE, QC J4B 7K1. Phone: +1 450-655-0689. Email: [email protected].

What data we collect

When you use the contact form on our home page we collect the information you provide: name, email address, and optionally your phone number and message. We also collect standard technical and analytics information about how the site is used, and cookie data as described in our Cookie Policy.

How we use the data

We use the information you submit to respond to your enquiry, schedule a site visit or service appointment, and provide the construction or seasonal service you have requested. Technical and analytics data help us understand how the site is used and improve it over time.

Legal basis

We process personal information submitted through the contact form on the basis of your consent and our legitimate interest in responding to enquiries about our services, consistent with applicable Canadian privacy law.

Cookies & tracking

This site uses cookies for essential functions and, with your consent, for performance and advertising purposes. See our Cookie Policy for details and how to manage your preferences.

Third parties / processors

We may share data with service providers that support our operations, such as analytics and advertising platforms, email delivery and scheduling tools. These providers process data only on our instructions and for the purposes described here.

Data retention

We retain enquiry and project records for as long as needed to provide the requested service and to meet our accounting and legal obligations, after which the data is deleted or anonymized.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent for optional processing, by writing to [email protected].

Data security

We apply reasonable technical and organizational safeguards to protect the information you share with us, though no online system can be made completely immune to every risk.

Children's data

This website and our services are directed at adults arranging residential pool construction or service; we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date above reflects the most recent revision.